Langshixing Warranty Procedures

A.Warranty Term

  1.Standard warranty is 21+3 month effective from date of shipment. 
From 2014 April ,LangShiXing promises: Free lifetime warranty for product mainboard if non-human damage ! 

  2.warranty doesn’t include accessory kit. 
  3.During warranty period, LSX will at no additional charge , replace defective parts. 
  4.Freight from ***site to LSX is at **expense while LSX will responsible for freight for returning goods after repairing at LSX site .

B. Maintenance in **country

 1.LSX allow ***to do the maintenance of the products , following the instructions below.
  a.when ***receive products that fail to function ,function improperly or are blemished , you need to send a written report to LSX describing the disable .
   b.LSX analyses the report and send to ** repair instructions . 
   c.** made the all repairs and the  warranty countries valid , respecting the standard warranty mentioned on item 1 warranty term . 

C. DOA (death on arrive ) 
 DOA is appointing to the products that fail to function , function improperly or are blemished when arriving at **site without given notice beforehand , the ways following up are 
1.** need to 100% inspection ,the identified DOA will send back to supplier at supplier expense . 
2. DOA claims need to be done within 30days after goods arrive at ** site .
3.**needs to provide status report by attaching a DOA claim from when claims are about to mad to assure the products problems 
4.LSX will provide a DOA testing report , in case there is no trouble found , **needs to pay the round-trip freight .
5. LSX will swap the brand new products within 7days after DOA is returned .    

Langshixing Electronics (Shenzhen)Co.,Ltd